Terms of Service

Welcome to Coastal Group Homes. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing and using the Coastal Group Homes website (coastalgrouphomes.com), you accept and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the website.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Description of Services

Coastal Group Homes provides residential care services for seniors in St. Petersburg, Florida. Our website provides information about our services, allows prospective residents to apply for residency, and offers current residents and their families access to certain online features.

The information on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.

3. User Accounts and Registration

To access certain features of our website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete.

4. Residency Applications

Submission of an application for residency through our website does not guarantee acceptance or reservation of a space. All applications are subject to review and approval based on:

• Availability of appropriate accommodations
• Our ability to meet the applicant's care needs
• Completion of required assessments and documentation
• Financial qualifications and payment arrangements

We reserve the right to decline any application at our sole discretion while complying with all applicable fair housing and anti-discrimination laws.

5. Payment Terms

For residents using our online payment portal:

• Payments are due on the first day of each month unless otherwise agreed in writing
• Late payments may be subject to fees as outlined in your residency agreement
• We accept credit cards, debit cards, and ACH transfers through our secure payment processor
• Payment processing fees, if any, will be clearly disclosed before transaction completion
• You are responsible for ensuring sufficient funds are available for payment
• Refund policies are governed by your individual residency agreement

6. Intellectual Property Rights

The content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Coastal Group Homes and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent, except for personal, non-commercial use.

7. Prohibited Uses

You agree not to use our website for any unlawful purpose or in any way that:

• Violates any applicable federal, state, or local law or regulation
• Infringes upon the rights of others
• Harasses, abuses, insults, harms, defames, or intimidates any person
• Transmits any advertising or promotional material without our consent
• Impersonates any person or entity or misrepresents your affiliation with any person or entity
• Interferes with or disrupts the website or servers or networks connected to the website
• Attempts to gain unauthorized access to any portion of the website
• Introduces any viruses, trojans, worms, or other malicious code

8. User-Generated Content

If you submit any content to our website (such as reviews, comments, or testimonials), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that you own or control all rights to the content you submit and that such content does not violate these Terms or any applicable law.

9. Disclaimer of Warranties

THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

• The website will be uninterrupted, timely, secure, or error-free
• The results obtained from use of the website will be accurate or reliable
• Any errors in the website will be corrected
• The website or servers are free of viruses or other harmful components

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COASTAL GROUP HOMES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for all claims arising from or related to the use of our website shall not exceed the amount you paid us, if any, in the six months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Coastal Group Homes, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Coastal Group Homes. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party content, goods, or services.

13. Termination

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the website will immediately cease.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Pinellas County, Florida.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coastal Group Homes regarding the use of our website and supersede all prior agreements and understandings.

17. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of Coastal Group Homes.